Reviews For Sport Clips Haircuts of Highland Heights

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1 rating

Satisfied with their haircut, not so happy with customer service. I was told to be here at 4:56pm, went in to get checked in, Another stylist said he just went on his lunch break. Didn’t get called back in until 5:35. Not quite understanding why they would give you a time to be here and then take that time to go take a lunch break, and leave the client sitting out in the car for almost an hour. That was just very rude. This was the first negative experience I’ve ever had from this place.

Reply from Sport Clips Haircuts of Highland Heights :
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We want to make sure this does not happen again. Please email us at Mens.haircuts@ohsclips.com with further details. Thank you.

1 rating

Walked in 10 minutes before close and was told by a gentleman employee that they were closed for the day. Didn't argue with him but I won't be back.

Reply from Sport Clips Haircuts of Highland Heights :
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We want to make sure this does not happen again. Please email us at Mens.haircuts@ohsclips.com with further details. Thank you.

5 rating

Lydia never disappoints!! Always request he when I get my hair cut . She makes you feel very comfortable, keeping good conversation! Always goes over her work and makes sure it's just perfect and you are happy before you leave ! Would really recommend anyone to go see her ! Thanks again for another great hair cut today !

Reply from Sport Clips Haircuts of Highland Heights :
Thank you Kyle for your review! We are happy to hear you had a great experience. We hope to see you again soon.

Rated 2.5 out of 5.0 based on 6 Client reviews

1
Lindsay Y. | December 7, 2020 Service

"Satisfied with their haircut, not so happy with customer service. I was told to be here at 4:56pm, w"

1
Chris W. | July 18, 2020 Overall Experience

"Walked in 10 minutes before close and was told by a gentleman employee that they were closed for the"

5
Kyle R. | June 22, 2020 Stylist

"Lydia never disappoints!! Always request he when I get my hair cut . She makes you feel very comfort"

2
Bill B. | November 23, 2019 Haircut

"Your stylists should take a picture of the client before cutting their hair so the after result is s"

5
Scott M. | July 13, 2018 Overall Experience

"Clint is a moron and should cut his own hair is what it sounds like i have been going here for years"

1
Clint A. | March 17, 2018 Stylist

"I've never had someone be as rude to me yesterday as this woman named Nicole who cut my hair yesterd"