Reviews For Sport Clips Haircuts of Highland Heights

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1 rating

This review was left on Google a month ago. Sports clips commented to email them so I did, but never received a response…..I checked in online at 11 today for a haircut. It said 21 min wait, and to be there at 11:15. I get there, check in, and I’m listed as next. Some other guy comes in 5 min later and it says that he will have a 30 min wait. The woman, Amy, looks at me and says the other girl will take care of you. She then immediately takes him back. Here I am at 11:42 and still not helped. The other girl is still washing the other customers hair…..so I’m leaving. This place is a joke, and it’s a shame because sport clips has some great locations in the area. I have zero interest in ever coming back.

Reply from Sport Clips Haircuts of Highland Heights :
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We want to make sure this does not happen again. Please email us at Mens.haircuts@ohsclips.com with further details. Thank you.

1 rating

I have been taking my grandson here for several years. He was always happy with his haircut. The last two times have not been good. The last one(this week) was the worst haircut I have ever seen. I am not sure if the “stylist” was really licensed. She completely ignored what my teenager asked to be done. He says he is finished with Sports Clips. I had to agree.

Reply from Sport Clips Haircuts of Highland Heights :
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We want to make sure this does not happen again. Please email us at Mens.haircuts@ohsclips.com with further details. Thank you.

1 rating

Satisfied with their haircut, not so happy with customer service. I was told to be here at 4:56pm, went in to get checked in, Another stylist said he just went on his lunch break. Didn’t get called back in until 5:35. Not quite understanding why they would give you a time to be here and then take that time to go take a lunch break, and leave the client sitting out in the car for almost an hour. That was just very rude. This was the first negative experience I’ve ever had from this place.

Reply from Sport Clips Haircuts of Highland Heights :
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We want to make sure this does not happen again. Please email us at Mens.haircuts@ohsclips.com with further details. Thank you.

Rated 2.1 out of 5.0 based on 8 Client reviews

1
Robert Greis. | September 11, 2021 Overall Experience

"This review was left on Google a month ago. Sports clips commented to email them so I did, but never"

1
William V. | May 31, 2021 Haircut

"I have been taking my grandson here for several years. He was always happy with his haircut. The las"

1
Lindsay Y. | December 7, 2020 Service

"Satisfied with their haircut, not so happy with customer service. I was told to be here at 4:56pm, w"

1
Chris W. | July 18, 2020 Overall Experience

"Walked in 10 minutes before close and was told by a gentleman employee that they were closed for the"

5
Kyle R. | June 22, 2020 Stylist

"Lydia never disappoints!! Always request he when I get my hair cut . She makes you feel very comfort"

2
Bill B. | November 23, 2019 Haircut

"Your stylists should take a picture of the client before cutting their hair so the after result is s"

5
Scott M. | July 13, 2018 Overall Experience

"Clint is a moron and should cut his own hair is what it sounds like i have been going here for years"

1
Clint A. | March 17, 2018 Stylist

"I've never had someone be as rude to me yesterday as this woman named Nicole who cut my hair yesterd"